Terms and Conditions
Effective Date: 29 January 2025
Welcome to Jayden Ethnic Market Limited. By accessing and using our website www.jaydenethnicmarket.co.uk (“Website”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
This Website is owned and operated by Jayden Ethnic Market Limited, based in Northallerton, United Kingdom.
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Phone: +44 7494 037220
By using our Website, you confirm that you are at least 18 years old or have parental/guardian consent to use it.
2. Products and Services
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We provide a range of products including foods, spices, meat and protein products, fruits, vegetables, medical herbs, fabrics, wears, hair and beauty products, and travel & tour services.
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All descriptions, images, and prices are accurate to the best of our ability but may be subject to change without prior notice.
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Availability of products is not guaranteed.
3. Orders and Payments
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All orders placed via our Website or through our customer service are subject to acceptance and availability.
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Prices are listed in GBP (£) and include applicable taxes unless otherwise stated.
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Payment must be made at the time of order using the accepted payment methods displayed on the Website.
4. Delivery and Collection
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We offer collection and delivery services 7 days a week.
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Delivery timescales are estimates only and may vary due to circumstances beyond our control.
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Customers are responsible for providing accurate delivery details. We cannot be held liable for failed deliveries due to incorrect information.
5. Returns and Refunds
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Perishable goods (such as fresh foods, fruits, vegetables, and meats) are non-returnable and non-refundable unless faulty or damaged upon receipt.
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Non-perishable items may be returned within 14 days of delivery if unused, unopened, and in their original packaging.
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Refunds (if applicable) will be processed via the original payment method within a reasonable timeframe.
6. Use of Website
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You agree not to misuse the Website or attempt to gain unauthorized access to its content or systems.
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All content, including text, images, logos, and graphics, is the intellectual property of Jayden Ethnic Market Limited and may not be copied or used without permission.
7. Limitation of Liability
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We are not responsible for any indirect, incidental, or consequential damages arising from your use of our Website or services.
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While we aim to ensure product quality, customers are responsible for handling, storing, and preparing food products safely.
8. Privacy
We value your privacy. Please refer to our Privacy Policy for details on how we collect, store, and use customer information.
9. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have questions or concerns regarding these Terms, please contact us:
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Website: www.jaydenethnicmarket.co.uk
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Phone: +44 7494 037220
Jayden Ethnic Market Limited
Serving Northallerton and beyond with authentic products, 7 days a week.